ProQual Level 3 Diploma in Business Administration
ProQual Awarding Body
Average Completion Time:
4-12 Months
Course Level :3
Study Method: Online
Credits Hours:58
Assessment Based
The ProQual Level 3 Diploma in Business Administration provides professionals with the practical skills and knowledge needed to thrive in administrative roles and take on more responsibility within an organization. Whether you’re looking to enhance your current career or take the next step into a more senior position, this qualification offers the perfect opportunity for career advancement.
The ProQual Level 3 Diploma in Business Administration is a nationally recognized qualification aimed at individuals who are working in, or aspiring to work in, administrative, office management, or support roles. The course is designed to develop and formalize the skills needed to effectively support the day-to-day operations of a business, including management of resources, communication, project coordination, and office systems.
The diploma focuses on developing essential administrative skills such as organizing meetings, handling office correspondence, maintaining records, and supporting the smooth running of the business. This qualification provides you with the practical tools and expertise to operate confidently and efficiently in an administrative capacity.
Completing the Level 3 Diploma helps open the door to higher-level administrative roles such as office manager, executive assistant, or administration supervisor. You’ll gain the skills and knowledge to take on more responsibility and increase your career prospects.
Entry Requirements
Work Experience: You should have some experience in an administrative or office support role, as the course is designed for individuals already working in business administration or related fields.
Job Responsibility: Applicants need to be in a position where they are responsible for managing administrative tasks, such as organizing meetings, handling communications, or maintaining records.
Age: Generally, you must be at least 18 years old to take the course.
Literacy and Numeracy: A good understanding of written and spoken English, as well as basic math skills, is essential, as the course includes assignments, reports, and numerical data handling.
Commitment: As this is a work-based qualification, candidates should be employed in a role that allows them to demonstrate the skills learned through practical, on-the-job assessments.
Qualification structure
Candidates must achieve 58 credits:
- 27 credits from the Mandatory units in Group A, plus
- a minimum of 13 credits from Optional Group B
- a maximum of 10 credits may be from Optional Group C, and
- a maximum of 8 credits may be from Optional Group D
Group A Mandatory Units
Sr# | Unit Title | Credit Value |
---|---|---|
1 | Principles of business | 10 |
2 | Principles of business communication and information | 4 |
3 | Communicate in a business environment | 4 |
4 | Principles of administration | 6 |
5 | Manage personal and professional development | 3 |
Group B Optional Units
Sr# | Unit Title | Credit Value |
---|---|---|
1 | Contribute to the development and implementation of an information system | 6 |
2 | Contribute to the improvement of business performance | 6 |
3 | Administer parking and traffic challenges, representations and civil parking appeals | 5 |
4 | Negotiate in a business environment | 4 |
5 | Evaluate the provision of business travel or accommodation | 5 |
6 | Develop a presentation | 3 |
7 | Manage an office facility | 4 |
8 | Provide administrative support in schools | 5 |
9 | Build legal case files | 5 |
10 | Deliver a presentation | 3 |
11 | Analyse and present business data | 6 |
12 | Administer statutory parking and traffic appeals | 6 |
13 | Create bespoke business documents | 4 |
14 | Administer parking and traffic debt recovery | 5 |
15 | Manage legal case files | 5 |
16 | Administer the recruitment and selection process | 3 |
17 | Handle mail | 3 |
18 | Organise business travel or accommodation | 4 |
19 | Provide administrative support for meetings | 4 |
20 | Prepare text from notes using touch typing | 4 |
21 | Contribute to the organisation of an event | 3 |
22 | Employee rights and responsibilities | 2 |
23 | Prepare text from shorthand | 6 |
24 | Buddy a colleague to develop their skills | 3 |
25 | Store and retrieve information | 4 |
26 | Administer parking dispensations | 3 |
27 | Administer finance | 4 |
28 | Prepare text from recorded audio instruction | 4 |
29 | Administer human resource records | 3 |
30 | Produce business documentation | 3 |
31 | Produce minutes of meetings | 3 |
32 | Resolve administrative problems | 6 |
33 | Prepare specifications for contracts | 4 |
34 | Support environmental sustainability in a business environment | 4 |
35 | Administer legal files | 5 |
36 | Monitor information systems | 8 |
37 | Maintain and issue stationery and supplies | 3 |
Group C Optional Units
Sr# | Unit Title | Credit Value |
---|---|---|
1 | Manage team performance | 4 |
2 | Participate in a project | 3 |
3 | Manage individuals’ performance | 4 |
4 | Implement and maintain business continuity plans and processes | 4 |
5 | Manage individuals’ development in the workplace | 3 |
6 | Procure products and/or services | 5 |
7 | Promote equality, diversity and inclusion in the workplace | 3 |
8 | Implement change | 5 |
9 | Chair and lead meetings | 3 |
10 | Bespoke software | 4 |
11 | Spreadsheet software | 6 |
12 | Database Software | 6 |
13 | Word processing software | 6 |
14 | Using email | 3 |
15 | Organise and deliver customer service | 5 |
16 | Resolve customers’ complaints | 3 |
17 | Manage a budget | 3 |
18 | Develop and maintain professional networks | 4 |
19 | Manage physical resources | 4 |
20 | Prepare for and support quality audits | 3 |
21 | Manage business risk | 4 |
22 | Manage a project | 6 |
23 | Develop and implement an operational plan | 7 |
24 | Encourage innovation | 5 |
25 | Website software | 5 |
26 | Presentation software | 6 |
27 | Recruitment, selection and induction practice | 6 |
Group D Optional Units
Sr# | Unit Title | Credit Value |
---|---|---|
1 | Principles of digital marketing and research | 7 |
2 | Principles of marketing stakeholder relationships | 3 |
3 | Principles of market research | 5 |
4 | Principles of marketing and evaluation | 7 |
5 | Understand the customer service environment | 5 |
6 | Understand the legal context of business | 6 |
7 | Principles of social media within a business | 6 |
8 | Principles of leadership and management | 8 |
Who is this Course For
Administrators and Office Assistants: Those who have gained experience in office administration and wish to enhance their skills and gain a recognized qualification to move into more senior positions.
Personal Assistants (PAs): PAs who want to expand their skill set, improve their efficiency, and take on greater responsibilities, such as managing senior executives or leading administrative teams.
Team Leaders and Supervisors: Individuals who oversee office staff or administrative teams and want to further develop their leadership and organizational skills.
Aspiring Office Managers: Professionals aiming for managerial roles who need to formalize their office management and business administration skills.
Project Coordinators: Those who manage projects and need to improve their administrative support and project management abilities.
Business Owners and Entrepreneurs: Small business owners who want to develop the skills needed to run their business efficiently, manage resources, and support day-to-day operations.
Future Progression
Office Manager: Oversee daily office operations, manage administrative teams, and ensure the smooth functioning of office systems and processes.
Executive Assistant: Support high-level executives with scheduling, project coordination, and office management tasks, becoming an indispensable part of the leadership team.
Administrative Supervisor: Lead and manage a team of administrators, improving efficiency and productivity across departments or organizations.
Project Manager: With further development of project coordination skills, you could move into a project management role, leading projects from inception to completion.
Facilities Manager: Manage office facilities and resources, ensuring the physical workspace runs smoothly and supports business operations.
Business Development Coordinator: Work on strategic business growth, handling project planning, resource management, and supporting business initiatives.
The Qualification Process
Here’s a clear guide to the journey from pre-registration to certification:
Self-Assessment: Start by evaluating your own eligibility to ensure you meet the qualification requirements.
Registration: Complete your registration by paying the fee and submitting your documents, including a scanned copy of a valid ID.
Induction: An assessor will conduct an induction to verify your eligibility and explain the evidence requirements. If the assessor determines that you do not meet the requirements, your registration will be canceled and the fee refunded.
Evidence Submission: Provide the necessary evidence based on the assessment criteria. If needed, consult with the assessor about the type and nature of evidence required.
Feedback and Revision: The assessor reviews your evidence and provides feedback. Evidence meeting the criteria is marked as “criteria met,” while any gaps will be identified for you to address and resubmit.
Competence Evidence: Submit final evidence demonstrating attainment of all learning outcomes, marked as “Criteria met” by the assessor.
Internal Quality Assurance: The Internal Quality Assurance Verifier (IQA) checks for consistency and standards.
External Verification: The IQA presents your portfolio to ProQual External Quality Assurance Verifiers (EQA) for final confirmation. The EQA may contact you to verify the authenticity of your evidence.
Certification: Upon satisfactory completion of all checks, ProQual will issue your official certificate.
Register Now
To Register in ProQual Level 3 Diploma in Business Administration Course Please fill the Registration form or contact us on WhatsApp
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The Global Training and Certification Service (TGTCS) Is Associate Training partner of Inspire College of Technologies (ICTQual UK) . TGTCS is offering all ProQual qualifications in association with ICTQual.